Frequently Asked Questions
Q: Do I need an appointment for an estimate? How long will it take? Is there a cost?
A: Our estimates are free, and you may drop in for an estimate anytime during our hours of
operation. Estimates take approximately 20 minutes to complete, depending upon the extent of the damage.
Q: How soon can you start to work on my car?
A: We will start repairs on our vehicle as soon as we have approval of the estimate by you
or the insurance company and we’ve acquired the parts.
Q: What if my car has frame damage, can it still be repaired?
A: Yes, we have the experienced technicians, and all of the state of the art equipment
required to straighten your car’s frame and be sure that it’s back to specifications.
Q: How long will it take to repair my car?
A: Because each situation is different, there is no standard time period necessary to make repairs.
The length of time is dependent on the extent of the damage, availability of parts, and of course,
your insurance adjuster's timeliness. However, we do everything we can to keep your repair time as
short as possible.
Q: How soon can I wash my car after the repair?
A: The car may be washed within a few days using a mild car soap and a gentle cloth or sponge.
Q: How soon may I wax my vehicle?
A: We recommend waiting 90 days for the finish to completely cure before you wax it for the first time.