OUR COMPLETE PROCESS
You have chosen a repairer that will bring your vehicle back to pre-accident conditions. First off, one of our service representatives will review all the
areas of your vehicle to be repaired and explain the repair process to you. It is necessary to disassemble the damaged area in full to properly assess
the damages done to your vehicle. Repair shops that attempt to estimate vehicles without properly stripping the damaged area will invariably find more
damage upon teardown which will increase the costs of damage which in turn will create unnecessary delays for the customer. This is why we recommend to
leave the vehicle with us for proper disassembly and a thorough estimate instead of having an estimate on visible exterior damage only. If your choice
of shop is based on the estimate price and the shop has only estimated the visible damage you will be very disappointed; they will only be guessing
how long the repair may take them. We at Overseas Auto Body & Auto Glass will make sure you get all your questions answered in a way that you understand. We know
your vehicle is important to you and we at Overseas Auto Body & Auto Glass want to make sure you are comfortable with all the steps of repair before we begin the
After you drop off your vehicle for repairs, it goes into the estimate facility for a proper teardown of the vehicle and thorough estimate. The
vehicle is then inspected, analyzing all the hidden damage and making sure everything is properly inspected. With the damage estimate completed, a
repair plan is set up, laying step by step the proper way to repair your vehicle. We at Overseas Autobody regard this step as the most important
piece in the puzzle, because it will not only determine the quality of the repair, but also the speed and cost of the repair. This repair
estimate will then go to the insurance company for approval, and to you. With the insurance companies authorization, the parts and materials necessary
to complete the job are ordered. Once these steps are completed, the vehicle is ready for repairs to start.
The first department your vehicle goes to is the body department, this is where the car body is returned back to factory specification of shape
and safety requirements. You often hear that once the frame of your vehicle has been damaged it will never be the same; this is not true, and this
all depends on the shop, the right equipment, and the technician working on your vehicle. Critical repair points can be repaired to within 1mm to
the specs of your vehicle. Our experts are highly trained personnel, and have the highest knowledge of every vehicle they are working on to guarantee
you the best job in the industry.
With your body work complete and your vehicle ready to be repainted, the process starts by repairing the panels. The preparation and underpaint
materials are as important if not more important than the top coat of paint you see from the outside. Overseas Autobody uses highest quality products of
PPG Waterborne paint. The proper materials used for the undercoat and top coat of your vehicle will determine the durability and longevity of
your vehicle's paint finish. Before your vehicle is pulled into the paint booth, all of your vehicle's trim panels are removed rather then masked. Here
at Overseas Autobody, we strive for quality, and if we wouldn’t do it to our personal vehicles, we wouldn’t do it to our customers' vehicles. The
vehicle is also protected by masking the undamaged areas from any paint overspray.
The colour coat of your vehicle is applied in a special paint booth. These paint booths provide a dust free, safe environment that bakes the
paint at high temperatures to deliver the finish that matches that of the factory refinish. Matching the paint of your vehicle is no easy task,
but with our highly trained staff it’s nothing out of the ordinary; with their highly trained knowledge and equipment it's impossible to tell
that the vehicle was ever painted.
With the paint done, your vehicle is now ready to be reassembled. This stage has to be done very carefully to make sure the newly painted area
is not damaged. Also after everything is aligned and back to factory specs, our technician will go over the whole workorder to make sure everything
has been done that was required, and that it's up to our industry standards.
As the final step in your repair process, your vehicle is moved to our detail department, which checks the repair one more time over and ensures
everything has been completed. This is our extra set of eyes to make sure your vehicles top quality repairs have been completed. Afterwards, the vehicle
is detailed completely inside and out from the dust that may have gathered while your vehicle was in our shop for repairs.
Your vehicle is now ready for pick up, and our quality control has not ended yet - our manager will take you over the whole vehicle and explain
to you everything that has been done to your vehicle with the repair order. Also, you will be issued a lifetime guarantee on all the repairs done
to your vehicle. Now you are ready to return back to your normal activities of life, with your vehicle right by your side.
*** At anytime, feel free to ask to view our facility and one of our production managers will gladly take you on a tour around the body shop and
answer any questions you may have. ***